Guest Payer Information

Login and Navigate CashNet

• Guest payers can make payments to a student account even if they are not registered as authorized payers. The guest payer can make payment or deposits to the student account but will not have access to view any information on the student account.
• The guest payer must know the student’s University of Hartford user ID number and the student’s last name.
• The guest payer should go online to CashNet Sign In.
• Once there, the guest payer should click the option to the right of the login boxes that says “Click here to pay as a guest payer:. (The Login ID is the same as the student’s university user ID number.)
• Enter the student’s university user ID number in the Login box.
• Enter the student’s last name in the other box.
• Click “Login”
• Now you are on the Guest Payer Dashboard. From here you can make payments/deposits to the student account.
• To make a payment or deposit to the student account, choose the appropriate link.
  
  • Enter the dollar amount you would like to pay, then click “Add to Shopping Cart”
  • Once in the shopping cart you can edit or delete the payment, continue, which allows you to add another type of payment, or checkout
  • Once you checkout, you will be given payment options by credit card (2.85% service charge) electronic check/ACH transfer (You will be assessed a .50 cent service charge - starting November 13, 2023)

Pay by Credit Card

• • To pay by credit card, select “enter new credit card information,” then click the
    “continue checkout.” The next screen requires you to acknowledge that you will be assessed a 2.85% service charge for using your credit card. Click the box next to the acknowledgement statement, then click “continue checkout.”
  • On the next screen, fill in your credit card and card holder information.
  • At the bottom of the screen there is an area to save this payment method for future use. This is optional, not required, and is provided as a courtesy to help expedite your future payments.
  • To proceed, click “continue checkout.”
  • The next screen shows the pending payment. If the information is correct, click “submit payment.”
  • The next screen will indicate if there is a problem or show “Transaction Approved.” This is your receipt for payment. You will receive an e-mail with this same information at the
    e- mail address you set up.
  • You can e-mail a receipt to someone else and view a printable receipt.

Pay by Electronic Check

• • To pay by electronic check, choose “enter new electronic check information”. The next screen requires you to acknowledge that you will be assessed a .50 cent service charge for ACH Payments. Click the box next to the acknowledgement statement, then click “continue checkout.” 
    • A .50 cent service charge will be assessed starting November 13, 2023
  • On the next screen, fill in your account routing number, account number, account type and account holder name information.
  • At the bottom of the screen there is an area to save this payment method for future use. This is optional, not required, and is provided as a courtesy to help expedite your future payments.
  • To proceed, click “continue checkout.”
  • The next screen shows the pending payment. If the information is correct, click “submit payment.”
  • The next screen will indicate if there is a problem or show “Transaction Approved.” This is your receipt for payment. You will receive an e-mail with this same information at the
    e- mail address you set up.
  • You can e-mail a receipt to someone else and view a printable receipt.

You can sign out at this time by clicking the sign out link at the top of the page.