The text message alert system is available for use by University of Hartford faculty, staff, and students.
Participation in the text-messaging system is not mandatory; however, all faculty, staff and students who have cell phones are strongly encouraged to register. The text-message alert system is one of several ways the University will inform faculty, staff, and students in the event of an emergency. Other methods of communication include website alerts, broadcast e-mails, and broadcast alerts on the University cable television system.
You can get a University username and password in the Computer Support Center, room CC113. Faculty and staff should be prepared to show their University ID. Students should be prepared to show their University ID and current class schedule.
There is no charge for signing up to receive text message alerts. Your cell phone provider may charge a fee for delivery of messages based on your current calling plan.
If your cell phone is not set up to receive text messages, then you cannot participate in the text message alert system. Contact your cell phone provider if you are interested in changing your plan so you can receive text messages. You will be able to receive emergency alerts via the University web page, broadcast e-mails, and campus cable television system.
The text messaging alert system is one of several ways in which the University will contact faculty, staff, and students in the event of a emergency. Other methods of the system include website alerts, the University cable television system, and broadcast e-mails.
Landline telephones and some pre-paid cell phones cannot be registered due to limitations of the providers’ service.
If you change your cell number, log in to your account.
If your cell phone provider changes after you have registered, log in to your account and update your cell phone information.
Our text messaging system supports more than 40 carriers, including all major providers. Unfortunately, if yours is not listed, its technology is currently incompatible and you will not be able to sign up for the service at this time.
The University will send a test alert once each semester. If you experience problems receiving a test text message, contact the ITS Help Desk at 860.768.5999 for assistance. Please note that the transmission time for text message delivery can vary.
First, check to be sure that you have entered your information correctly. Second, check with your cell provider to make sure your phone is text message capable. If these steps do not resolve the problem, please contact the ITS Help Desk at 860.768.5999 for assistance.
You can opt-out (discontinue) at any time just as easily as you signed up.
Text message alerts will state the type of emergency and indicate possible action.