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About Information Technology Services

The Information Technology Services Department was formed in 1997 by merging Administrative Computer Services, Academic Computer Services and the Telecommunications Department into a unified organization whose objective is to provide and maintain effective tools enabling the distribution and application of electronic information for the entire University community. "The Information Technology Services mission is to help students, faculty, and staff achieve their information technology goals in a responsive, delighted, and cost effective manner.”

To accomplish this, the department's staff of 30 technical and professional employees plan, implement and maintain thousands of miles of network wire and optical fiber, scores of micro to mid-size computers, hundreds of peripheral devices, dozens of switching and routing devices, millions of lines of computer program code and billions of bytes of data storage capacity.

The Information Technology Services Department (ITS) operates the University of Hartford's data, telephone and video networks, the main administrative and academic computer systems and four of the academic computer labs. ITS also provides support, assistance and training for students, faculty and staff who use the University's networks and systems. Find the information you need by following the links on this page.

Another key webpage is Here you can find information regarding: EMERGENCY announcements, school activities, information on clubs, organizations and services, an email directory for finding student/faculty/staff emails, how to get connected to the WIRELESS network, EMAIL quota information, password change links, go to links for other university websites and FAQs.

Computer Support Center

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Questions? (860) 768-5999

Move to Hawkmail

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Hawkmail is the University's new e-mail system! All accounts MUST be moved by May 15, 2014. If you have questions or need assistance, call (860) 768-5999.

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