Partnered with CASHNet Systems, the University delivers bills via e-mail rather than by U.S. mail. This billing system is quicker, more convenient and more environmentally friendly than the former one. When the bill is ready to be viewed (click here for our billing schedule), students receive a message through their University e-mail accounts directing them to log in to the Student Self-Service Center and be redirected to CASHNet Self-Serve to view their bills.
E-billing allows you, and others to whom you grant permission, to access and securely manage your account online. Students can add authorized users via CASHNet Self-Serve by providing a login and e-mail address. Once enrolled, the authorized users receive an e-mail containing their login ID and a temporary password. In this email, there is also a link that directs the authorized user to log in with the ID and temporary password. The system then prompts the authorized user to change the password. After confirming enrollment, parents and other authorized users receive an e-mail notification whenever a bill is ready to be viewed.
If there are problems with an authorized user’s e-mail, the University does not follow up on returned e-mails. Therefore, it is the student’s responsibility to ensure the billing statement has been viewed by the appropriate parties involved. Students can disable an authorized user at any time.
Bills must be paid by the due date to avoid late charges. Students are responsible for doing this even if e-mail notification isn't received or viewed. Students and authorized users can view the student's current balance due at any time through CASHNet Self- Serve. Students and authorized users have e-payment options, including ACH and, for a fee, MasterCard, Visa, American Express, and Discover credit cards.
All students are expected to check their University of Hartford e-mail accounts regularly for bill notification and other University account information such as holds and missing documents. Students should check their spam filters and mailbox limits to make sure they can always accept email from the University of Hartford. If you are a student and do not have a current university email account, please contact Information Technology Services (ITS) at 860.768.5999 to inquire about setting up an account. Students can also contact ITS with any other questions or issues regarding their e-mail accounts.
For further information about e-billing, please see: