The Office of Residential Life employs outstanding personnel in all areas within the office. These positions provide individuals with opportunities to grow and continue developing as leaders with a strong work ethic while serving our students, families, and guests. Each staff member serves as a resource agent and liaison for the University of Hartford community. Although these positions are currently filled, be sure to revisit.
Assignment Assistant (AA)
The Assignment Assistant is a "behind the scenes" student staff member. The AA assists the Assistant Director of Assignments and Billing with various tasks and duties relating to housing assignments. The AA typically deals with organization and multitasking while maintaining a positive approach in answering various questions about the housing processes. Information and the application for this position are posted when needed.
Community Attendants (CAs)
The CAs' main function is to provide students living in Hawk Hall or Regents Park access to information or gaming equipment during various hours when the RAs are not available. CAs are trained and selected by the Resident Director of area. These students focus their energy on creating an inclusive community environment during their designated shift. They are located in the first floor lobby of Hawk Hall or in the game room of Regents Park. Additional information and the application for this position are usually posted in September.
Customer Service Representatives (CSRs)
CSRs are the first point of contact for people who make inquiries or need service from the Office of Residential Life. These student workers are reliable, trained professionals in answering questions via phone and in person. They are knowledgeable of all events and processes and can direct all inquiries to the appropriate person as needed. CSRs are role models and practice ethical behavior and decision-making. They work as a team, and rely on one another in order to achieve a common goal of making the Office of Residential Life a better place. Additional information and the application for this position are usually posted in March.
Graduate Assistants (GAs)
Graduate Assistants are part-time live-in graduate student staff, who support the Resident Director of their assigned community with the overall student development and operational duties. Graduate Assistants aid in the leadership of the community through hall council advising, various functional tasks, and much more. Additional information and the application for this position are usually posted when needed. For more information contact Shawn McQuillan at firstname.lastname@example.org.
Mentor Resident Assistants (MRAs)
The Mentor Resident Assistants are a small elite group of returning Residents Assistants who assist the Resident Director with administrative duties, and provide para-professional leadership and support to their designated staff. There is one Mentor Resident Assistant for six communities. Additional information and the application for this position are usually posted in October.
Peer Mediators (PM)
Peer Mediators is a non-paid volunteer position, which will serve on an "as needed" basis to help students and student groups who need assistance with resolving a dispute. Peer Mediators facilitate the communication process between involved parties, clarify views and issues, and assist involved parties in completing an agreement, if desired.
Summer Assistant (SA)
This position is a key member of the Office of Residential Life's summer staff. Summer Assistants (SAs) are directly supervised by the Summer Housing Resident Director(s). SAs serve as resource people, facilitate community development, and much more. This position allows one to become familiar with the traditional Resident Assistant position. The SA position begins at the conclusion of the spring semester and ends at the start of the fall semester.