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UnitedHealthcare Global

UnitedHealthcare Global encourages its members to register on the site for easier access to the resources available and travel tips.  Below you will find information on how to create your account and how to use the UnitedHealthcare Global Travel Assistance Resources.

Creating a Global Intelligence Center Account:

  1. Visit

  2. Select "Create User"

  3. Under "Policy Number," enter your UnitedHealthcare Global ID number: 324301

  4. Create a unique username and password and accept the User Agreement

  5. Click "Register Now," complete the final information and click "Finish."  Be sure to retain your username and password for future Global Intelligence Center access. 

How to Use UnitedHealthcare Global Travel Assistance Services:

  1. Always carry your UnitedHealthcare Global ID card when traveling.

  2. If you suffer a medical emergency while abroad, go immediately to the nearest physician or hospital without delay and then contact UnitedHealthcare Global

  3. For help with medical, travel, and security problems, call UnitedHealthcare Global using one of the country-specific numbers printed on the back of the card.  If you are in a country not listed, call the Emergency Response Center collect (1-410-453-6330). 

  4. A multilingual Assistance Coordinator will ask your name, your organization's name, your member ID number shown on the ID card (#324301) and a description of the situation.

  5. Assistance will be given and UnitedHealthcare Global will monitor your case until the situation is resolved. 

UnitedHealthcare Global Emergency Numbers

Country/Region Phone Numbers
Australia & Tasmania 1-800-127-907
Brazil 0800-891-2734
France & Monaco 0800-90-8505
Germany 0800-1-811401
Israel 1-809-41-0172
Italy, Vatican City, San Marino 800-877-204
Japan 00531-11-4065
Mexico 001-800-101-0061
Philippines 1-800-1-111-0503
Republic of South Africa 0800-9-92379
Spain & Majorca 900-98-4467
Switzerland & Lichtenstein 0800-55-6029
Thailand 001-800-11-471-0661
U.K. & Northern Ireland 0800-252-074
U.S., Canada, Puerto Rico, & Bermuda 1-800-527-0218