RFA Application Information
RFAs are residential student leaders who work for Facilities and serve as a live-in extension of the department. RFAs helped with residence hall preparation and shutdown, participate in a rotating on-call duty system to respond to facility needs campus-wide, provide direct service to maintenance issues during and after business hours (including but not limited to replacing light bulbs, replacing shades, unclogging drains, and boarding up broken windows), routinely inspect all areas of campus, and work in the Facilities office answering phones and processing work requests. We're looking for energetic, motivated, and dedicated students to help us fulfill the RFA mission of assisting Facilities towards improving the living and working environment for students and staff, through a professional hands-on approach by student leaders.
Applications for RFA positions will be accepted beginning Monday November 5th 2018 through Friday February 8th 2019 at 4:30 pm* (link is at the bottom of this page). Interviews are available on a first come, first served basis and will be scheduled between Monday January 28th 2019 through Friday February 22nd. Candidates who applied will be notified of hiring decisions between Monday March 4th and Friday March 8th. Successful candidates will have until Friday March 17th to accept or decline the position.
*if all available interview times fill up before February 8th, applications will no longer be accepted.
RFA Position Description (2019 - 2020)
The Resident Facility Assistant (RFA) team consists of 18 RFAs and serves as a live-in extension of Facilities. With a focus of providing consistent, quality service to all members of the campus community, RFAs work primarily with the Service Delivery Center to perform and/or coordinate maintenance, investigations, inspections, and follow-ups. Staff members serve the entire campus during the course of their general responsibilities and while on duty.
- Participate in the processes of residence hall preparation and shut-down
- Participate in a rotating, on-call duty system and respond on behalf of Facilities to facility needs campus-wide
- Participate in the management and general operation in all aspects of Facilities’ Service Delivery Center including the Maximo work order system
- Participate in various administrative projects
- Conduct routine and ad-hoc facility inspections
- Provide direct service to maintenance issues where practical; including but not limited to unclogging toilets and replacing light bulbs
- Develop, plan and implement Facilities outreach efforts including literature, events, and programs
- Provide follow-up as needed to residents affected by facility issues
- Provide various levels of advocacy, representation and management to all facilities and grounds on behalf of Facilities
- Identify and report facility related issues and actively work toward solutions
- Serve as members of a ‘crisis response group’, on behalf of Facilities, to assist where needed in the event of a serious facilities related emergency or during snow events
- Work with other campus departments to ensure common visions and goals for campus facilities
- Other duties as assigned
Key Job Requirements
- Maintain knowledge of applicable University and departmental policies, procedures and standards
- Be enrolled as a full-time undergraduate (minimum of 12 credits) student.
- Obtain sophomore, junior, or senior standing by the start of the Fall 2018 semester. Applicants must also have completed at least one full semester at the University of Hartford by the start of the Fall 2019 semester.
- Live full time in the residence halls while employed as an RFA
- Maintain satisfactory academic progress throughout the course of employment and maintain a cumulative (and period) GPA of 2.3/4.0
- Be financially eligible for Room and Board as compensation (defined by an individual’s University financial aid package)
- Have and maintain good standing with the Office of Residential Life
- Be found not responsible for significant or repeated violations of the University Code of Student Conduct
- Be available for employment for a full academic year
- Be able to effectively work in a team environment with diverse groups
- Be able to perform physical requirements as outlined below:
- Typically standing and/or walking
- Requires repeated reaching by extending hand(s) and/or arm(s) in any direction
- Climbing ladders
- Intermittently sitting, standing, stooping
- Typically crawling and/or kneeling
- Typically pushing and/or pulling
- Lifting up to 25 lbs
- Using equipment requiring high dexterity
- Regular exposure to moving machinery and/or vehicles
- Works on slippery or uneven surfaces
Availability (All Dates Subject to Change)
- Participate in fall staff training and residence hall preparation beginning Thursday, August 15, 2019 at 9:00 am through Tuesday, September 3, 2019
- Participate in residence hall winter shut-down through Sunday, December 22, 2019 at 1 pm
- Participate in winter training and residence hall preparation beginning Friday, January 17, 2020 at 9:00am through Monday, January 20, 2020
- Participate in residence hall spring shut-down through 5 pm the Monday after Spring 2019 Commencement (Monday May 18 2020)
- Participate on duty 15-16 nights per semester (approx 11 weekdays and 4 weekends)
- Be available for overnight duty for at least two weeknights (Su-Th) per week beginning at 4:15pm
- Be available for 6-8 hours per week of project/building/office work during the regular business day (8am - 7:30pm)
- Attend bi-weekly full staff meetings on Monday mornings 7:45am-8:30am
Terms and Compensation
- RFA positions are contracted for one academic year, renewable upon mutual agreement of the staff member and supervisor(s)
- Compensation includes a stipend equal to room and board costs* during the period of employment (amount varies depending upon the assigned area)
- Room and board are also provided during periods of training
*RFA compensation is considered as part of the student's Financial Aid package and can impact the amount of financial aid or work study received. For more information about how the RFA position will impact your financial aid contact the Financial Aid Office directly.
The University is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer, Male (M), Female (F), Disabled (D) Veteran (V). Women and minorities are encouraged to apply.