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Phishing Alert

Many University of Hartford email users have received fraudulent email messages purporting to be from the "HARTFORD WEBMAIL Team" (or "Help Desk" or other such address) advising them to "CONFIRM YOUR EMAIL ACCOUNT" or otherwise transmit their email password to the sender so that the account can be "verified" in some manner.  The recipient is expected to reply to the message and to insert his or her email password in the reply.  THESE MESSAGES ARE NOT SENT BY THE UNIVERSITY.  DO NOT REPLY TO THESE MESSAGES.  Simply delete them.

The purpose of this message is to fool people into sending their email password to a collection account where it would likely be used to send spam, or worse.  University of Hartford Information Technology Services will never ask you for your email password except in the context of helping you with a computer support issue where you would have contacted us first.  The University never asks its accountholders to "verify" their accounts.  Account status is based on your registration or employment status with the University.  It is also worth noting that scammers send fake messages that appear to come from banks and other financial organizations, asking the recipient to transmit personal information such as credit card numbers, bank account numbers, Social Security number, passwords and PINs, etc., often with the threat that an account would be closed if the recipient fails to respond.  You should also ignore and delete such messages.   What you should do if you receive these messages:

  • If you have not responded to the messages, simply delete them.
  • If you have transmitted your email password, you should change your password immediately by visiting the website, clicking "Utilities and Directories" and using the appropriate link on that page to change it.

Thank you for your attention.

University of Hartford Information Technology Services