Skip to Top Navigation Skip to Utility Navigation Skip to Search Skip to Left Navigation Skip to Content

E-billing Instructions For Setting Up Authorized Payers

The University implemented e-billing in 2009. With this new system, all University of Hartford bills are delivered via e-mail rather than by U.S. mail. You can view your account information and billing statements online as well. 

You are responsible for payment of bills by the due date even if e-mail notification has not been viewed. If you do not pay your own University bill, you must sign up your parents, guardians or other authorized payers to receive e-mail messages when bills are available. This will help to ensure that payments are made by the due date. Remember, no more paper bills will be mailed.

 To set up an authorized payer (such as parents, guardians or others):

  1. Log in to your self-service account (Go to www.hartford.edu, click on current students,and then click Self-Service Center. Sign in using your user ID and Self-Service Center PIN, and then click the CASHNet link. You can also navigate directly to CASHNet by clicking here: https://commerce.cashnet.com/hartfordpay)
  2. Look for the “Parent PIN” box once you are on "Your Account" page
  3. Click “Add New" link
  4. Enter the Parent/Authorized User ID for the parent or authorized payer
  5. Enter the person’s e-mail address
  6. Confirm the email address (If you choose to, you can enter a message that will be included in the e-mail that is sent to the authorized user)
  7. Click YES to "Should this person be allowed to log in?"
  8. Choose the access permission by using the dropdown box
  9. Click OK when done

Once you have successfully signed up your authorized payers, they will receive an e-mail informing them that they have been set up to receive e-bill notifications and can make online payments. The e-mail message includes their log in ID, temporary password, as well as a web address for them to log in to the CASHNet system.

If you have any questions regarding these instructions, please contact the Student Administrative Services Center (SASC) at 860.768.4999.

If you have any questions regarding your e-mail ID or have trouble logging in to your e-mail, please contact the ITS Help Desk at 860.768.5999, choose option 1, and then option 0.